Behavioral health benefits for your patients with a GWH-Cigna ID card are now being managed by Cigna. This change was effective May 1, 2012. Benefits for these patients had previously been managed by Value Options.

Contact Information
If you need to verify eligibility and benefits for your patients with a GWH-Cigna ID card, please contact us at 1.877.299.0656.
If you have questions regarding a claim, please contact us at 1.877.299.0658.

If you need an authorization, need to determine authorization requirements, or need to find a list of health care professionals for a referral, please contact us at 1.866.912.3339.
The claim address for your patients with a GWH-Cigna ID card is:
1000 Great West Dr
Kennett, MO 63857
If you submit claims electronically, the payer ID is 80705.
If you have contracting or credentialing questions, please contact your provider services department at 1.800.926.2273.